Terms & Conditions

You are not required to have a credit account to purchase an eVoucher. A recipient of an eVoucher must have a valid email address. It's possible to receive an eVoucher without having a credit account but it is not possible to redeem the eVoucher online without having created an account with Joules.

You can book delivery of the eVoucher up to 60 days in advance but payment will be taken immediately.

Please remember to enter the receiver's email address carefully as we cannot be held responsible if the address is entered incorrectly and someone other than the intended receiver uses the eVoucher. Once you have placed your order online we cannot change the receiver's email address, cancel or issue a refund for your eVoucher.

Your eVoucher can be used by you if you are the purchaser or you receive it as a gift. You can use the eVoucher in full or part payment for goods purchased in participating Joules stores in the UK or online at Joules.com* To redeem your eVoucher instore take a print out of your eVoucher into any participating Joules store or present your eVoucher email on your mobile phone.

eVouchers cannot be used to buy Gift Cards or eVouchers or to make a payment to the credit account used to purchase them.

The value of your purchases will be deducted from the balance on your eVoucher when presented; any remaining balance can be used against future purchases. Purchases and refunds outside the UK are subject to currency conversion at the prevailing daily rate. Your balance will be updated after every purchase and will be shown on your till receipt if your purchase was made in store.

If the order value exceeds the amount of the eVoucher, the balance must be paid by credit or debit card or charged to a credit account. If paying with an eVoucher and credit or debit card, your items will be charged at point of order not at point of despatch.

Where goods purchased online with eVoucher are subsequently returned, monies owing will be refunded in the form of an eVoucher/Gift Card, or refunded to the original method of payment. Where a Next credit account is used, a credit will be applied to the account. Where goods purchased in-store with eVoucher are subsequently returned, monies owing will be paid in the form of a Gift Card.

This eVoucher cannot be exchanged for cash. The eVoucher cannot be returned and refunds will not be given. To check your balance at anytime call 0333 777 4560# in the UK. #For call charges, contact your service provider.

Buying or redeeming an eVoucher is subject to our normal Terms and Conditions and order validation procedures. #For call charges, contact your service provider.

The eVoucher will automatically expire 24 months after the last time that you use it to make a purchase, or check your balance and any remaining balance will be deducted.

Joules cannot accept responsibility for your eVoucher if it is lost, stolen, damaged or used without permission. It will not be replaced or its value refunded in any of these circumstances.

Any payment credited to the eVoucher which is subsequently dishonoured will result in the credit being revoked. This eVoucher remains the property of Joules and is not a cheque guarantee, credit or charge card.

Joules reserves the right to amend these terms and conditions and/or discontinue the eVoucher at any time. Your legal rights are not affected.

Joules reserves the right to remove, block or de-activate eVouchers without notice if it has reasonable grounds to do so.

Main Sale & Clearance Events

• Next day delivery is not available for Sale orders.
• Delivery of in stock items can take up to 42 days. You will be advised of the estimated delivery date at the time of order.
• Delivery to stores and Evri Parcel shops is available for sale orders.
• See Frequently Asked Questions for further help and information.

Online Promotion Code Incentives

In order to redeem your promotional code you must have a Joules account. It's possible to receive a promotional code without having a Joules account but it is not possible to redeem the promotional code online without a Joules account. To hold a Joules account you must be over 18 and a UK resident. If you do not have a Joules account, you must visit Joules.com select My Account and register as a new customer. On registration, you must click the dropdown “Do You Have An Incentive Code” enter your promotional code and complete registration. For existing Joules account holders, the incentive can only be activated once the promotional code is registered at the URL detailed with your promotional code.motional code. It is not valid for use in store or for telephone orders. One incentive per customer only.

The incentive offer is valid for one order only until the date shown with your offer. This offer is only valid on orders made online at the URL stated with your promotional code. It is not valid for use in store or for telephone orders. One incentive per customer only.

The promotional code can only be used for purchases made online.

The incentive is only valid on orders that meet the condition of your promotional code. If the order is returned, the money off incentive is not refundable.

The promotion promotional code code/ card is not for resale and cannot be exchanged for cash. No change or refund will be given so you will need to spend above the face value to ensure the full balance is redeemed, i.e. if you have a £10.00 promotional code Offer, you will need to spend £10.01 to ensure the full balance has been redeemed. If the order value exceeds the amount of the promotional code Offer, the balance must be paid by debit/credit card or charged to a Next credit account (subject to a credit check when opening a new account). If paying with a promotional code Code and credit or debit card, your items will be charged at point of order not at point of despatch. Where goods purchased online with a promotional code are subsequently returned, the value of the promotional code will be deducted from the amount refunded. The promotional code/ card will not be honoured if it is sold or exchanged. The promotional code remains the property of Joules.

Joules cannot accept responsibility for your online voucher promotional code/card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances. Joules reserves the right to amend these terms and conditions and/or discontinue the incentive discount at any time.

Auto Promotion Code Incentives

Your offer will be communicated to you and then will be automatically activated and loaded onto your account. The minimum spend will be stated on your offer communication. Your offer will then be automatically applied at checkout. In order to redeem your promotional code you must have a Joules account as per Online promotional code Incentives above.

The incentive offer is valid for one order only until the date shown with your offer. It is not valid for use in store or for telephone orders. One incentive per customer only.

The incentive is only valid on orders that meet the condition of your promotional code. If the order is returned, the money off incentive is not refundable.

The promotional offer cannot be exchanged for cash. No change or refund will be given. if you have a £10.00 off offer, you will need to spend £25.00 to ensure the offer is redeemed. The balance must be paid by debit/credit card or charged to a Next credit account (subject to a credit check when opening a new account). Your items will be charged at point of order. Where goods purchased online with an offer are subsequently returned, the value of the offer will be deducted from the amount refunded.

Offer open to customers of Joules, who are UK residents over 18 years old only. Joules reserves the right to amend these terms and conditions and/or discontinue the incentive discount at any time.

‘3 for 2’, ‘4 for 3’ Offers

Saving applied will be equal to the price of the cheapest item bought in offer and will be apportioned across all qualifying items.

e.g. 3 for 2 Offer:

(£6 saving applied, equivalent to cheapest item bought)

To get the saving, you must order the qualifying items within the same order at the same time. If you later return one of the items, you will no longer be entitled to the discount. This offer applies to selected items when purchased at full price.

Registration 10% Off

• Upon registering an account the 10% discount will automatically be loaded to your account.
• You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
• The offer can only be used once per customer and will be valid until used.
• The offer is for online purchases only.
• The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
• Promotion discount applied will be apportioned across all qualifying items (those not excluded above).
• If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
• The discount cannot be exchanged for cash and no refund or change will be given.
• Usual delivery times, methods and charges and returns policy apply.
• We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
• The promoter is Next Retail Limited (trading as Joules), Desford Road, Enderby, Leicester, LE19 4AT.
• This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Guest to Full Account 10% Off

• Upon converting a guest account to a full account via the order complete page a 10% discount will be automatically loaded to your account for use on your next order.
• You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
• The offer can only be used once per customer and will be valid until used.
• The offer is for online purchases only.
• The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
• The offer will be apportioned across all qualifying items (those not excluded above).
• If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
• The offer cannot be exchanged for cash and no refund or change will be given.
• Usual delivery times, methods and charges and returns policy apply.
• We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
• The promoter is Next Retail Limited (trading as Joules), Desford Road, Enderby, Leicester, LE19 4AT.
• This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Multi-buy Offers

Illustrative Examples:

Please note, the following terms apply to all multi-buy offers listed below.

1. The saving will automatically be applied and will be equal to the price of the cheapest item bought in the offer, or the percentage discount (as applicable) and will be apportioned across all qualifying items.
2. To get the saving, you must order the qualifying items in one single transaction.
3. Offer applies whilst stocks last and is subject to availability.
4. Usual delivery times, methods and charges and returns policy apply.
5. If you later return one or more of the items, you will be refunded at the discounted price paid.
6. The discount cannot be exchanged for cash.
7. This offer cannot be used on staff purchases. Other exclusions may apply.
8. We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
9. The promoter is Next Retail Limited (trading as Joules) Desford Road, Enderby, Leicester, LE19 4AT.
10. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Current Offers

2 for £35 on Women’s T-Shirts & Vests

1. This offer will be available between [09:00] on [05/06/2024] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

2 for £50 on Women’s Tops

1. This offer will be available between [09:00] on [02/07/2024] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

2 for £89 on Men’s Shirts & Knitwear

1. This offer will be available between [09:00] on [27/08/2024] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

2 for £50 on Men’s Polo Shirts

1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

2 for £40 on Men’s T-Shirts

1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

2 for £35 on Men’s Underwear Packs

1. This offer will be available between [09:00] on [23/12/2023] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

3 for 2 on Socks

1. This offer will be available between [09:00] on [20/08/2024] until [23:59] on [28/12/2024].
2. This offer is valid across selected full price items which can be found here
3. This offer is available for online & retail purchases.

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Joules (the "CRR Service"). To the extent of any conflict between our Privacy Policy and these Terms of Use, these Terms of Use will take precedence in respect of the CRR Service.
By submitting any content to Joules and Next, you represent and warrant that: You are the sole author and have not copied the content from any third party; All content that you post is accurate;

Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content That is known by you to be false, inaccurate or misleading;/p> That infringes any third party's copyright, trademark, or privacy; That is, or may reasonably be considered to be, defamatory, racially or religiously biased or offensive, contains obscene language, or is threatening or harassing to any individual, partnership or corporation; That includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or That contains any computer viruses, worms or other potentially damaging computer programs or files. For any content that you submit, you grant Joules a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.:

All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our websites that we deem, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. We do not guarantee that you will have any recourse through Joules to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, we reserve the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Joules, are responsible for the contents of your submission.
None of the content that you submit shall be subject to any obligation of confidence on the part of Joules, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Joules and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

These terms and conditions set out the basis on which you can use our website and place orders for items from Joules. To register on the site and to place orders with Joules you must be aged 18 or over and a UK resident. By ordering goods from Joules you are deemed to have understood and accepted these terms. The supplier of the goods featured on this website is Next Retail Limited, trading as Joules (“Next”, “we”, or “us”). Registered office Desford Road, Enderby, Leicester, LE19 4AT. Registered number 4521150 (England and Wales). Where you purchase goods from a Joules store or show, the supplier of the goods is The Harborough Hare Limited, registered office Desford Road, Enderby, Leicester, LE19 4AT. Registered number 14504304 (England and Wales). You may contact us at this address or by email through the help section at Joules.com or call us on 0333 777 4560. Telephone calls to and from Joules will be recorded and monitored as part of our efforts to further improve service to our customers. We may contact you for market research purposes. Next Retail Limited is authorised and regulated by the Financial Conduct Authority for consumer credit. # For call charges contact your service provider Click here to see our privacy policy.

Prices

UK, EU and Channel Islands. The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in sterling. Prices of goods displayed in and ordered through Joules Online may differ from prices in-store.

For your safety these products must be installed in accordance with local building regulations. If in any doubt or where acquired by law consult a competent person who is registered with an electrical self certification scheme.

Lighting 25 Year Structural Guarantee

25 year Structural Guarantee for Lighting Products. For selected Joules Lighting Products purchased from 1st June 2023, our Structural Guarantee covers your Lighting Products against manufacturing faults or defects of the outer structural construction from the date of delivery. Items of garden and outdoor or children's’ Lighting Products are not covered by this guarantee. When claiming, you will be required to provide proof of purchase. Your guarantee provides a repair service should your Lighting Product item fail during the guarantee period. We reserve the right to use alternative materials, where the original is no longer available. If fabric needs to be replaced in order to carry out a repair, this may not be exactly the same as the original fabric, but we will try to find the closest match from available current fabric. If your product cannot be repaired, or it is not cost effective for us to carry out a repair, we will replace it with the same model, where available or, if this is no longer available, substitute it with a product with an equivalent specification or to the same original price.
We reserve the right to refuse to collect and/or dispose of any unsanitary product. This guarantee is not transferable, for example, if you sell or donate your lighting item to someone else. This guarantee does not cover any of the following, all of which are excluded:

• Accidental or deliberate damage
• Item has been modified, altered or repaired by anyone other than us or at our instruction
• Wear and tear
• Improper installation, maintenance or exceeding maximum stated wattage
• Exposure to adverse moisture/chemicals/fluids
• Use of the product in a non-domestic environment
• Product in an unsanitary condition (for example, caused by pets)
• Solar powered lighting
• Integrated LED lighting
• Garden lighting
• Battery powered lighting
• Lamps
• Electrical components
• Corrosion on plated components
• Discolouration/bleaching

Recycling

We take our role as a responsible retailer very seriously, that is why we are supporting the WEEE (Waste Electrical and Electronic Equipment) Directive from the government and doing our bit to help care for the environment.

What is the WEEE Directive?

The Directive states that as a retailer we are responsible for increasing the amount of WEEE that is recycled in the UK by assisting in the development of dedicated WEEE collection facilities.
The Directive came into effect on 1st July 2007.

What are we doing?

We have contributed to a national fund which will help to develop specific WEEE collection centres to ensure that more WEEE gets recycled.
We offer a collection service on a like for like basis. All the appliances we collect are then sent to be recycled.

What do you have to do?

If you require this service then we ask that you request this at the point of ordering. Please ensure that the appliance is disconnected from all electricity, gas or water supply before it is collected.

National Support

The national fund we have contributed to will help local councils develop their WEEE collection facilities further, so you can still recycle your appliances even if you do not opt for our service. Not all council sites are able to collect all types of WEEE, to find your nearest participating site and for advice on all aspects of recycling at home visit: recycle-more.co.uk Products which are covered by the WEEE Regulations have a crossed out wheelie bin symbol on either the product itself or its packaging. This symbol aims to encourage you to identify and dispose of WEEE product separately from other household waste when it reaches the end of its life. To ensure you don’t contribute to damaging the environment, please ask at the time of order for us to take away your old appliance or use recycle-more.co.uk to locate your nearest recycle facility. Recycle more helpline 08450 682572.

All Joules Wellies purchased through our Joules Shops or via Joules.com are guaranteed to the original purchaser for 12 months from the date of purchase against manufacturing faults.

If you have a manufacturing fault with your Joules Wellies, please contact our customer services team using the following form and remember to add images of the fault, without them we may not be able to resolve your query.

Please note that this guarantee does not cover damage caused by misuse or by normal everyday wear and tear, such as scratches and scuffs, wear on the soles or inappropriate care. Any repairs or alterations carried out on the Wellies by a third party will invalidate this guarantee.

1. This prize draw is brought to you by The Harborough Hare Limited, Company Number 14504304, Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Prize Draw

1. This prize draw will run from 09:00 on 1 August 2024. By entering, you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the prize draw form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited at Joules’ sole discretion.

2. To participate in this prize draw, entrants must not be Joules employees, third parties involved in the prize draw, their families, agents or anyone else in any way professionally connected with this prize draw, and must meet the following requirements (the “Eligibility Criteria”):

a. reside in the United Kingdom;

b. be at least 18 years of age or older;

c. have access to the internet; and

d. have a valid and active email address.

How to Enter

3. After placing an order online via www.joules.com, you may receive an email directly from Feefo asking you to leave a Joules product review on the Feefo website.


4. Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled to do the following in order to enter the prize draw:

a. Follow the instructions in the email from Feefo and leave a product review on the Feefo website in respect of the Joules product(s) ordered.



5. The prize draw must be entered into in the Entrant’s own name and using the Entrant’s own email address. The prize draw may not be entered on behalf of anyone else.


6. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that entry will be disqualified.


7. Only entries that have been completed in full will be entered into the prize draw. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries for any reason whatsoever.



Winner Selection

8. One winner (“Winner”) will be chosen per calendar month by an online random generator from all of the valid entries received.


9. By entering, you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize.

The Prize

10. The prize is a £250 Joules e-gift card (‘Prize’). One Prize per winner. One Prize and one Winner per calendar month.


11. The Prize is non-transferable and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the Winner. It must not be sold on.

Contacting the Winner

12. Joules will make reasonable efforts to notify the Winner of the Prize via email using the email address provided at the time of placing an order on the first of each calendar month in respect of the preceding calendar month. The Winner must confirm that they accept the Prize within 7 days. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Prize to the next valid Entrant selected at random. Any reselection will be undertaken in accordance with these T&Cs.


13. The Prize will be emailed to the Winner’s email address provided at the time of placing an order following successful notification of the Prize. Joules is not responsible for failure to deliver the Prize should an email address be provided incorrectly.


14. The surname and county of the Winner will be obtainable for three months from when the prize draw closes (not yet known at the time of commencement) upon receipt of a stamped addressed envelope to the address in paragraph 1. If you object to any or all of your surname or county being published, please notify Joules. In such circumstances, Joules must still provide the information to the Advertising Standards Authority on request

Limitations of Liability

15. Joules reserves the right to withdraw, change or cancel the prize draw at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.


16. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.


17. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.


18. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the prize draw, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements concerning the prize draw and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicense the right to do the same to Joules’ wholesalers.


19. Joules will only process your personal information as set out in Joules’ privacy policy: www.joules.com/privacy


20. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

1. This Prize Draw is brought to you by The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”).

The Competition

2. No purchase is necessary to enter or to win the Competition and any purchase made will not increase the chance of winning.


3. This Competition will run for the “Competition Period” which shall be from 06:00 GMT on 03/10/24 until 23:59 GMT on 10/10/2024 (the “Closing Date”). By entering this Competition you are deemed to have accepted these terms and conditions (“T&Cs”). The details of the Competition form part of these T&Cs. You should print and retain a copy of these T&Cs for reference. Any breach of these T&Cs may result in a prize being forfeited, at Joules’ sole discretion.

4. To participate in this Competition, entrants must not be Harborough Hare, Graham & Brown, or Instagram employees, third parties involved in the Competition, their families, agents or anyone else in any way professionally connected with this Competition, and must meet the following requirements (the “Eligibility Criteria”):

   a. reside in the Mainland United Kingdom; and

   b. be at least 18 years of age or older; and

   c. have access to the internet; and

   d. have a valid and active Instagram account.

   
   

   Proof of age, identity and eligibility may be requested.

   How to Enter

5. Joules will post a “Wallpaper Week competition” post on its Instagram page (“Competition Post”). Every person who meets the Eligibility Criteria (“Entrant”) shall be entitled during the Competition Period, to do the following in order to enter (entries will not be deemed complete unless these steps are completed):

a. Follow the Joules Instagram Page (https://www.instagram.com/joules/)




b. Follow the Wallpaper_IT Instagram Page (https://www.instagram.com/wallpaper_it/) and




c. like and tag a friend under the Competition Post as directed in the post (the “Entry”).



6. The Competition must be entered in the Entrant’s own name and using the Entrant’s own Instagram account. The Competition may not be entered on behalf of anyone else.


7. No bulk, software-generated, automatic, or third-party entries shall be accepted. If a false name is used, that Entry will be disqualified.


8. Only entries that have been completed in full will be entered into the competition. Joules does not accept any responsibility for late, lost, delayed or damaged entries and cannot be held responsible for any inability to submit entries as a result of computer service, systems and/or server failure, error, interruption, defect or delay or any other technical malfunction.

Winner Selection

9. The Winner (as defined below) will be chosen by means of randomised electronic selection from all of the valid Entries received in the “Competition period”. The draw will take place on 10/10/2024 and a comment will be added to the Competition Post to confirm the Winner by 12/10/2024 following the original Competition Post. By entering this prize draw you consent that, if you win, your name, address and email address will be available to Joules for the sole purpose of organising your prize only.

The Prize

There will be one mainland UK based winner during the competition period (the “Winner”). The Winner will win :

1. 6x Rolls of Joules Wallpaper x6 rolls of the same design

The Prize is non-transferable and non-refundable, and no cash or other alternatives will be offered. If the Prize is no longer available due to circumstances beyond Joules’ control, a prize of equal or greater value will be provided. The Prize is only redeemable by the named Winner. It must not be sold on

Contacting the Winner

1. Joules will make reasonable efforts to notify the Winner of the Prize by means of replying to the winning comment and sending a private message on the Instagram account used to submit the Entry on the day of the prize draw. Joules is not responsible for any contact details which recorded incorrectly or security settings of the Instagram account prohibiting personal messaging. If having made those efforts it is not possible to contact the Winner, Joules reserves the right to offer the Winner’s Prize to the next valid Entrant chosen by means of randomised electronic selection. Any reselection will be undertaken in accordance with these T&Cs.


2. The draw will take place on 10/10/2024. If the Winner cannot be contacted after 5 attempts from 10/10/2024 up until 11/11/2024 they will forfeit their prize. The Promoter does not accept any responsibility if you are unable to take up the prize. The decision of the Promoter, as to who the Winner is final, and no correspondence or discussion will be entered into.


3. The Winner will be contacted by Wallpaper Week and Joules within the time frame stated above by phone, using the details that have been provided to enter the promotion in order that the Winner may claim their prize.


4. If you are the Winner you must redeem your prize by 01/01/2025 (inclusive).


5. The surname of the Winners will be obtainable for three months from the Closing Date upon application Wallpaper Week competition (Winner Details Request), The Harborough Hare Ltd [Company Number 14502702], Registered Office: Next Retail Ltd. Desford Road, Enderby, Leicester, LE19 4AT (“Joules”)

Limitations of Liability

1. Joules reserves the right to withdraw, change or cancel the Competition at any time. Joules’ decision in all matters will be final, and no correspondence will be entered into.


2. The Prize must be taken as stated and unless otherwise specified cannot be deferred. There will be no cash or other alternative offered. Once a Prize has been allocated it cannot be transferred.


3. Joules, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.


4. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram and Instagram shall in no way be liable for any losses whatsoever arising from this competition and/or the Prize. You are providing your information to Joules and not to Instagram.


5. In consideration of being awarded the Prize, if you are the Winner, you may be required by Joules to take part in publicity related to the subject of the Competition, and you now confirm that if you are the Winner, you will take part in such publicity. Such publicity may include, without limitation, use of your name, photograph (to be provided on request) and statements made you concerning the Competition and/or the Prize. You now provide Joules with a right and licence to use the entry on the Joules website, and throughout Joules’ social media channels, and to sublicence the right to do the same to Joules’ wholesalers.


6. All Entrants’ details will be used in relation to the administration of this Competition and, if you are a Winner, the delivery of the Prize.


7. For Joules’ privacy policy, visit: https://www.joules.com/privacy


8. Delivery rules and Promoter’s terms apply, please see Wallpaper, Wall Murals, Paints & Wall Art | Wallpaper It (wallpaper-it.com)


9. These terms and conditions are subject to the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.

Joules - Inverness, Kirkby Lonsdale and Bakewell Store Openings - Custom tote bag GWP.

1. This offer will be available at the below stores only on the following dates and times:

a. Inverness store opening from 09:30 on 22/11/2024.

b. Kirkby Lonsdale store opening from 09.30 on 29/11/2024.

c. Bakewell store opening from 09:00 on 6/12/2024.

2. Spend £50 or more on Joules products in one single transaction and receive a custom location tote bag.

3. One gift with purchase per qualifying transaction.

4. Offer applies whilst stocks last and is subject to availability.

5. This offer is available for retail purchases only in the stores named above.

6. This offer cannot be used on staff purchases. Other exclusions may apply.

7. Usual returns policy applies.

8. The gift with purchase cannot be exchanged for cash, is non-transferable and no refund will be given.

9. We reserve the right to amend these terms and conditions and/or discontinue the offer at any time without liability.

10. The promoter, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

11. The promoter is The Harborough Hare Limited, Desford Road, Enderby, Leicester, LE19 4AT.

12. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

Joules - Inverness, Kirkby Lonsdale and Bakewell Store Openings - queue giveaway.

1. This giveaway relates to the below stores only on the following dates and times:

a. Inverness store opening from 09:30 on 22/11/2024.

b. Kirkby Lonsdale store opening from 09.30 on 29/11/2024.

c. Bakewell store opening from 09:00 on 6/12/2024.

2. To enter the giveaway:

a. Be the first person in the queue on the opening day at any of the above stores and win a free gift worth over £100 (including Joules Epwell duffle bag (£65), Epwell wash bag (£20), Lucille socks (£9.95) and Alby socks (£9.95)) and a £50 Joules gift card;

b. Be the second person in the queue on opening day at any of the above stores and win a £50 Joules gift card;

c. Be the third person in the queue on opening day at any of the above stores and win a £30 Joules gift card;

d. Be one of the next 12 people in the queue on opening day at any of the above stores and receive a £20 Joules gift card.

3. The free gift and gift cards will be handed out to the winners when the store doors open.

4. No purchase required.

5. The free gift and/or gift cards cannot be exchanged for cash, are non-transferable and no refund or exchange will be given.

6. We reserve the right to amend these terms and conditions and/or discontinue the giveaway at any time without liability.

7. The promoter, including its officers, directors, employees, shareholders or agents, excludes all liability for any losses and/or damages of whatever nature and howsoever arising to the fullest extent permitted by applicable laws.

8. The promoter is The Harborough Hare Limited, Desford Road, Enderby, Leicester, LE19 4AT.

9. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

1. Offer available to selected customers who opted into email marketing and registered an account before 23:59 on 21/11/2024.
2. Your offer will be communicated to you and added to your account automatically at our discretion.
3. Offer valid across selected items which will be enclosed within your email.
4. This early access offer will be available between 09:00 on 25/11/2024 until 23:59 on 27/11/2024. Following which the offer will be available to all customers until 23:59 on 02/12/24, subject to stock availability.
5. You must be logged into your customer account. The discount can only be used by the account holder.
6. Where there are multiple offers available on items ordered, the offer with the biggest cash saving will be applied.
7. Promotion discount applied will be apportioned across all qualifying items.
8. The offer can only be used once per customer.
9. The offer is for online purchases only.
10. The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
11. The discount cannot be exchanged for cash and no refund or change will be given.
12. Usual delivery times, methods and charges and returns policy apply.
13. We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
14. The promoter is Next Retail Limited (trading as Joules), Desford Road, Enderby, Leicester, LE19 4AT.
15. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.